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Solving the Communication Conundrum:

A Path to Engagement that Works

Change Your Communication, Change Your Life

Communication is everywhere—meetings, emails, texts, social media, and even those essential water cooler conversations. Yet, despite the countless ways we connect, true engagement is declining. People are tuning out, avoiding opposing viewpoints, and losing the ability to actively listen. While I can’t solve the political divide, I can help transform team dynamics, engagement, and results.


Change the way you communicate, and you’ll change the way you work and live. Whether in corporate, nonprofit, higher education, or any business setting, the challenges remain the same. With a clear, actionable program, I bring awareness to communication pitfalls and offer proven solutions for meaningful improvement. After 30 years of managing teams across industries, I’ve consistently found success, even with the toughest challenges. The added bonus, is by changing the way I communicated at work, it affected how I connected at home. If you are open to making small but meaningful changes, this can change your life.

30 Years of Results,
Powered by Communication

Hi, I am Kelly Fattman, a Business Executive, Professor, Manager, Speaker, and Coach. I have over 30 years of leadership experience across industries and have seen firsthand how communication shapes business success—and how its absence can dismantle even the strongest teams. The well-known adage that "culture eats strategy for lunch" is a recurring phenomenon across organizations worldwide. Over the years, I have identified consistent communication challenges that hinder culture in many companies. These challenges also impact managers at all levels. Through rigorous testing and hands-on learning, I’ve developed proven strategies that improve employee engagement, retention, and business outcomes.


My mission is to provide managers and leaders with the tools to foster engaged, accountable, and high-performing teams. But even greater, I want to see people communicate more effectively, not just professionally but personally too. How you talk with people determines everything that happens next.


Throughout my career, I have successfully helped companies—from global brands like Reebok, Dunkin Donuts, American Express, New Balance, and the Boston Marathon to small startups and nonprofit organizations—launch products, reach new audiences, and elevate customer engagement. My ability to develop strategic marketing initiatives, drive consumer activation, and manage implementation has provided endless opportunities to engage teams at all levels. Whether these teams are composed of eager collaborators or reluctant participants, I always emphasize strategic vision, adaptability, and relationship-building, ensuring that goals are met and results are delivered.

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Talks & Topics

Solving the Communications Conundrum:

Understanding and engaging your team to improve productivity and business outcomes.

In the modern business world, the only way to stand out and thrive is by building and developing high-performing teams. Unfortunately, many companies today struggle with engagement, lack of productivity, and the loss of top talent to competitors. We often blame external factors such as the wrong skill set, poor cultural fit, or issues staff are having outside of work. However, studies show the major cause of these issues are company culture and leadership challenges. In this program, managers will learn a framework to build strong teams through relationships based on trust, empathy, and respect. These skills will allow them to foster and develop more cohesive, productive and successful teams.

Business Team

Communication 101 for Managers

Communication is the engine of leadership—and the most overlooked skill in today’s digital-first world.

From texts to Zoom calls, the shift in how we engage has often eroded the intention behind our words and actions.This program helps managers reset and rediscover the power of intentional communication. Through practical strategies and personal reflection, participants will strengthen their ability to connect, influence, and lead—whether it's with colleagues, superiors, or personal networks. It's not just about speaking well; it's about showing up with clarity, empathy, and accountability.

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Toxic No More: Tactics to Transform Troubled Teams

Most leaders will face a toxic team dynamic at some point—this workshop provides the tools to recognize it, lead through it, and rebuild a team culture grounded in accountability and trust.

Business People Applauding

Testimonials

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"I've had the privilege to see Kelly in action for over 10 years. Her superpower is her ability to connect with people from all walks of life with her down-to-earth style, natural humor, and authenticity. She combines this style with substance. Her deep experience, commitment to preparation, and clear communication makes complex tasks seem simple. If you want to improve your leadership skills and have a great time doing it, Kelly is the person for you."

MICHAEL BROOKS | Gear Check Lead, Boston Marathon

“When Kelly communicates with planning teams, she provides important leadership and context so everyone understands the plan, feels confident, and is prepared to bring the enthusiasm on race day. Kelly celebrates the wins for her team and has demonstrated what it means to lead in a thoughtful, engaging, and motivating way.”

ALAINA LOTSBOM |

Senior Manager, Community Programs & Events

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"Attending a talk by Kelly Fattman is an opportunity not to be missed. As an accomplished entrepreneur and parent, she brings a unique depth of perspective to her engaging presentations. You’ll find yourself nodding along as she shares compelling, relatable insights into the dynamics of communication across both personal and professional settings. Her reflections are as thought-provoking as they are practical. This talk is essential for anyone seeking to deepen their understanding of effective, adaptive leadership."

CHRISTINA A. RAMEY | Director of Graduate Programs & Certificates, School of Management, Simmons University

Recruitment Solution

About the Book

In this book, I provide a personal account of the path to college sports with relatable examples and solid, proven advice and action steps. This book highlights key challenges and options for solutions when looking to be recruited. In a matter-of-fact, practical way, I share what works, what doesn’t, and recommendations on how to handle most things you encounter.

About the Author

Kelly is the author of The Full Court Press: A Guide to Parents of Aspiring College Athletes, a resource designed to clearly communicate the complexities, challenges, and opportunities of the college athletic recruiting process. Drawing on her background in business growth, communication, and problem-solving—honed through managing customer experience events at the Olympics, US Open Tennis, and Boston Marathon—she offers a unique perspective into the high-performance mindset of elite athletes and the many paths to collegiate success. Her personal and professional journey through the recruiting process, combined with her recent academic achievements—a master’s degree in Business Management and certificates in Strategic Management and Organizational Behavior from Harvard University Extension School—equip her with deep insight into the psychological, emotional, and financial dynamics families face during college recruitment. Her work bridges the worlds of business and sports, empowering parents to better support their student-athletes with clarity and confidence.

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